Vaccination campaign
Your practice tells you when it opens vaccination appointments, with the dates and the campaign price. You get it on your phone and book right from there.
Now on the App Store and Google Play
Your pet's practice, in your pocket
WireVet Pet Owners connects pet owners with their veterinary practice: view the medical record, book appointments, pay online and manage your visits from your phone, in real time with your practice's system.
🌎 Free for pet owners of practices in the WireVet network · available across the United States and the Americas · iPhone, iPad and Mac with Apple silicon, and Android on Google Play. The app interface is currently in Spanish (English coming soon).
Vaccine reminderKira's rabies shot · in 3 days
Upcoming visitsFeline consult · Jul 10 · 2:10 PM
Your petsmatel and 10 more registered
Payment confirmedAppointment booked automatically
WireVet Pet Owners
An official channelYour practice writes, not someone's cell phone
Stays with your practiceNo third-party messaging app involved
Chat with your practice
Messaging and campaigns
More connected than ever
You can now message your veterinary practice straight from the app, and your practice can message you back. No third-party messaging app in between and no one handing out a personal phone number: the conversation happens inside WireVet, under the name of the practice that treats your pet. Their vaccination and spay/neuter campaigns reach you through that same channel.
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You ask, they answer
"How did she do overnight?" is the question every hospital stay produces. Now it gets asked and answered in the same place the medical record lives, with photos when they help.
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Messages find you
Every message from the practice arrives as a push notification on all the devices where you have the app —phone and tablet— and mirrors to your paired watch. You hear about it when it happens, not hours later.
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Official, not personal
The practice writes as the practice, identified with the professional treating your pet. Nobody hands out a personal number, and the thread stays available even when that person's shift changes.
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Photos of how she's doing
The practice can attach a photo of your pet: how she woke up in the hospital ward, how she looked after grooming. It stays in the thread, not on someone's phone.
Phone
Tablet
Watch
Campaigns
And you hear about your practice's campaigns
When your practice opens vaccination appointments, runs a spay and neuter clinic or launches its spring parasite treatment, the word reaches you —an actual client— directly. You don't have to watch their social feeds to catch it in time: the campaign shows up as a notification on your phone and stays in your thread with the practice.
Spay and neuter clinic
The classic limited-slot event you used to have to chase across social media. Now the notice comes straight to you, with your pet already on file at the practice.
Whatever else they run
Parasite treatment, senior pet checkups, dental cleaning, seasonal grooming or extended holiday hours. Whatever your practice needs to tell you arrives through the same channel.
- The practice builds the campaignThey write the message once and choose which group of pet owners it goes to.
- It reaches you by push and in chatYou get it as a notification on your phone and it stays in your thread with the practice, to read later.
- You book in the same appFrom the campaign to a booked appointment without calling, without waiting for someone to pick up and without leaving the app.
Because the conversation lives inside your practice's own system rather than a third-party messaging service, your data and your pet's data are handled under your practice's rules and its own privacy policy. Messaging is a communication channel: for an emergency, call your practice.
For pet owners
Everything about your pet, simple and at hand
A single app to pick your practice, understand your pet's health and get everything done without calls or queues: book, pay and check the record in under a minute.
Pick your practice and sign up securely
Find your WireVet network practice on the map and create your account with two-step code verification. Your data protected from the very first login.
The medical record, always with you
Consults, vaccines, surgeries, hospital stays, grooming, boarding and lab work with results and prescriptions. Download orders, results and documents as PDFs whenever you need them.
Book any service
Medical consults, vaccination card visits, grooming, boarding or daycare, and lab and imaging test requests, with each clinician's real availability.
Pay online, securely
Pay a deposit or the full amount from the app with Transbank and other gateways. Your card details are entered only on the bank's secure page, and the booking confirms itself once you pay.
Manage your appointments yourself
Confirm, reschedule —even changing the type of visit— or cancel, within your practice's policy. Fewer phone calls and fewer wasted slots.
Reminders that don't fail
Push and email alerts, configurable by type and service: vaccines, check-ups and booked appointments. You decide what you want to receive.
Find the nearest practice
Using your phone's location, the app shows network practices sorted by distance and maps the route step by step to the door. Ideal in an emergency or when you're away from home.
Directions
Your practice, always close
The nearest practice and how to get there
Using your phone's location, the WireVet Pet Owners app detects where you are and lists the network's veterinary practices by distance. Pick yours and it maps the route step by step to the door —no hunting for addresses or copying and pasting into another app. Perfect in an emergency or when you're away from home: you find the closest practice and know exactly how to get there.
- Network practices sorted by distance from your location
- Turn-by-turn navigation to your practice's door
- Distance and estimated travel time, in real time
- Ideal for emergencies: the closest practice, instantly
How it looks
Designed for people, not for experts
Human language —"your pet", "your practice"—, a clean design in WireVet's identity, light and dark mode and soft animations. Booking, paying and checking the record should be so simple anyone can do it unaided.
Appointments and lab tests
Real availability
Your pet's record
All your pets
Clinical summary as a PDF
Boarding and day care
Vaccines and policies
Screens shown in Spanish, the language the app currently ships in (English coming soon). Face ID or PIN lock · protected session · light and dark mode · configurable formats, units and language · a respectful memorial mode for pets that have passed away.
For practices in the WireVet network
Your own digital channel, with nothing to build
With this app, every practice in the network gets a direct channel to its clients —24/7 booking, digital payments and deposits, reminders and record access— all synced with its WireVet system, with its operation intact and under its control.
24/7 online booking
Your clients book at any hour, against your team's real availability.
Digital payments and deposits
Charge a deposit or the full amount at booking; the slot confirms itself on payment.
Fewer no-shows
Push and email reminders that cut wasted slots.
Transparency with the owner
Owners see their record and history; fewer repeat questions at the front desk.
Loyalty
You modernize the client experience and position yourself a step ahead.
Your operation, under control
Your services, your prices, your policies and payment methods: nothing hard-coded in the app.
One app, the whole network
Multi-practice and multi-country, across the Americas
Each practice appears with its own clinicians, services, prices, hours and payment methods. Nothing is hard-coded in the app: it all comes from each practice's WireVet system. That is why a single app serves the whole network and shows every owner exactly what belongs to theirs.
Version 1.0 was released in 38 countries across the Americas: Anguilla, Antigua and Barbuda, Argentina, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, Guatemala, Guyana, Honduras, Jamaica, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Suriname, Trinidad and Tobago, Turks and Caicos Islands, the British Virgin Islands, the Cayman Islands, the United States, Uruguay and Venezuela.
- Each practice with its real catalog, prices and calendar
- Architecture ready to add facilities in any country
- Every owner sees their practice with their own date format and units (the app interface is in Spanish; English coming soon)
- Real-time sync with the practice's system
WireVet Pet Owners
Frequently asked questions
WireVet Pet Owners app: common questions
Can I message my veterinary practice from the app?
Yes. The app has official in-app messaging: your practice writes to you and you write back, inside WireVet, with no third-party messaging app in between and no personal phone numbers handed out. Messages from the practice arrive as push notifications on every device where you have the app —phone and tablet— and mirror to your paired watch. Photos can be attached, for example of how a hospitalized pet woke up. The conversation stays in your practice's own system. For an emergency, call your practice.
Will I hear about my practice’s vaccination or spay and neuter campaigns?
Yes. Your practice can send campaigns —vaccination, spay and neuter, parasite treatment, senior pet checkups, dental cleaning, seasonal grooming— to the group of pet owners they apply to. The campaign arrives as a push notification on your phone and also stays as a message in your thread with the practice, so you can read it later. You book the appointment from the same app, without calling.
Where can I download the WireVet Pet Owners app?
The app is already available and free on both stores: on the App Store for iPhone, iPad and Mac with Apple silicon (apps.apple.com/app/id6803193309) and on Google Play for Android (play.google.com/store/apps/details?id=cl.wirelan.wirevettutores). Note that the app interface is currently in Spanish; English is announced inside the app as coming soon.
Which countries is it available in?
On the App Store, in 38 countries across the Americas, including the United States. On Google Play it is available in the United States, Chile and across Latin America. It is not published in Europe, Canada, Asia, Oceania or Africa yet.
Does it work on iPad or Mac?
Yes. Version 1.0 supports iPhone, iPad and Mac with Apple silicon, with the same account and the same data across all of them. There is also an Android version on Google Play, using that same account.
Does it cost anything for the pet owner?
No. The app is free for clients of practices in the WireVet network. You download the app, choose your practice and register at no cost.
Does it work with any veterinary practice?
The app works with practices that use WireVet veterinary software. When you open it you pick your practice on the map; if yours is not in the network yet, you can tell them about WireVet.
How do I find the nearest practice and get there?
The app uses your phone's location to show WireVet network practices sorted by distance. You pick yours and the app maps the route with turn-by-turn navigation to the door, with distance and estimated travel time. Very useful in an emergency or when you're away from home.
Is it safe to pay from the app?
Yes. Payments are processed through secure gateways such as Transbank. Your card details are entered only on the bank's secure page, never inside the app, and the booking confirms automatically once payment completes.
Can I reschedule or cancel an appointment myself?
Yes. From the app you can confirm, reschedule —even changing the type of visit— or cancel your appointments, always within your practice's policy.
How does it protect my data?
Registration uses two-step code verification and the app can be locked with Face ID or a PIN. Your session stays protected and your information travels encrypted to your practice's system.
I'm a practice in the network — how do I enable the app for my clients?
The app is a new capability of the WireVet system. Get in touch and we'll walk you through enabling it with your services, prices and payment methods, with nothing for you to build.
Download WireVet Pet Owners today
Available now and free on the App Store and Google Play, for iPhone, iPad, Mac with Apple silicon and Android, across the United States and the Americas.
🌎 Free · United States and the Americas (38 countries) · iPhone, iPad and Mac with Apple silicon
WireVet Pet Owners does not replace professional veterinary care. The clinical information you see is recorded by your practice; in an emergency, contact them directly.